All Dress Forms Policies, Procedures, Privacy, Rush Orders and Helpful Tips
Notice:
Excess shipping will be refunded
so please do not hesitate to order from us. We are making a transition from
PayPal only to Credit Cards, eChecks and PayPal. Please bear with us.
All Dress Forms
encourages creativity in sewing, interior decorating and gift giving while
making it fun for women of all ages, from little girls to the "little girl in
you" to the sophisticated woman. Men are included with our wide variety of
masculine figurines and gifts for them. All communication is done via email
which is answered with a few hours, if not a few minutes!
For your security and peace of mind while shopping on our
site:
We use Authorize.Net payment processing gateway and their Fraud Detection Suite
for online credit card processing. We never have access to your credit card
number.
We are protected with a Godaddy SSL secure site certificate which is good until
2013. "This Web site is secured with a GoDaddy.com Web Server Certificate.
Transactions on the site are protected with up to 256-bit Secure Sockets Layer
encryption." See below:
Secure Site -
Click to Verify. We are also PayPal Verified.
Our contact is orders @ sunrise-melodies . com (no spaces) - if you don't
hear from us, please check the spelling of the above email address. You may
also write to us at sales @ alldressforms dot com (no spaces). (Dot com is
.com)
Please set any spam/e-mail filters to accept alldressforms.com and
sunrise-melodies email to make sure you receive our messages.
All of our life sized dress forms are shipped from
the manufacturer. We receive a tracking reference number
once they receive your order, however, this is not a
notice of shipment. This let's us know that your order
is being processed. In many cases, you may receive your
life sized dress form before the manufacturer gives us a
tracking number.
Please note that
the rush order fee puts your order ahead of the rest of
our orders but it DOES
NOT PAY for express shipping.
If you need your dress form really fast, we have to
charge for express shipping which is a lot of money. In
addition, if a dress form is on backorder, it will take
from 3 - 4 weeks to be shipped from the manufacturer.
Please realize that it will take another week or so for
you to receive it.
Notice: Policies may be updated, changed, deleted or
added at any time. Prices subject to change at any time.
We accept Visa, MasterCard, Discover credit
cards, PayPal and eChecks.
We are PayPal verified and
we are a safe, secure shopping site.
Secure Site -
Click to Verify
If the product you want to purchase only shows PayPal, please
contact us at orders @ sunrise-melodies . com (no spaces) with
the item number, name and price and we will send you a bill
including S&H.
Orders are shipped
from 3-5 business days
EXCEPT FOR LIFE SIZED AND HALF SCALE DRESS FORMS AND
BODY DISPLAYS. SHIPPING SCHEDULES ARE NOTED ON EACH
EXCEPTION,Monday through Friday, beginning with the
day after we receive your order. Orders received after 4:30 pm EST are processed
from the second day after your order has been placed. We
do our best to get your orders out as soon as possible,
but we need the seven day notice in case it is not
possible. Please understand this.
Rush orders are available for a $15.00 fee.
This fee does not pay for express shipping. It gets your
order put ahead of non-rush orders. You must email us immediately if you
want a rush order and we will send you a bill for $15.00 (if you're using
PayPal) plus the additional
express mail charges if you want your order to go via express mail.
Rush orders go out two
to three business days from the day
after we receive your order. We are in the southeast. Any orders that come
in after 4:30 PM EST are not seen until the next day. The policy
for shipping begins on the following day.
For example, if you place your order on Monday at 8:00 pm, your
order is processed anywhere from WEDNESDAY on. No exceptions. It
is up to you to place your orders in a timely manner according to
your time schedule.
NOTE! If you cannot complete your order via our credit card
processor, please contact us and pay the invoice we will send you.
You will receive an email explaining how to pay for your order.
You can still use your credit card.
Your order will be shipped via Priority Mail and you will receive a tracking
number once your label is generated.
Please check your junk mail folder if you do not see your invoice or your
tracking number information.
Information for
international orders: we only ship in the USA but sometimes make exceptions,
depending on the product and the weight of the shipment. Please contact us for
the correct shipping and handling for your order if you happen to place it while
we have international payments enabled for one of our other international
customers. If
international payments
are not enabled and you want an order, please email us with the products and
your location for order approval.
International orders have a $15.00 processing fee and require the correct
shipping for your location.
Please
bookmark our site by adding us to your favorites. Just
press "CTRL" D which is the control key and the letter "D" and
please come back soon. We regularly add exciting new products.
This is a family friendly site that respects human diversity. You will
find various multicultural products, as well as
fun while learning
and
teaching tools for parents and teachers to help children understand how to get along with everyone, regardless of
nationality, creed, race, religion or financial status. We believe that in order
to make our world a better place, everyone needs to understand that our
uniqueness and differences are what make each of us special.
We hope to make your shopping experience enjoyable and easy! Your
customer satisfaction and privacy are our top priorities. Our site is completely
family-friendly and family gift-giving-oriented. All sales are final. No returns
or exchanges.
Please
Click to Verify
this. A window will show up with our SSL certificate
(secure socket layer).
NOTICE:All communication is done via email.
Please add sales @ alldressforms .com
(no spaces) and
orders @
sunrise-melodies .com
(no spaces)
to your email program's friends list
or whitelist so that it doesn't get put in the spam or junk
mail folder. Please mark it as a "friend" or "good" when you do receive it. (We
do not provide help on how to do this.)
Make sure to watch for our correspondence. If you do not hear from us your email
provider, such as yahoo, gmail, hotmail, etc, may be blocking our messages.
Please try again with an alternate email address. NO PHONE CALLS.
This is especially important to make
sure you receive your order tracking information. You
are responsible for tracking and receiving your orders.
Shipping Information
If you pay with PayPal and your order is over $250.00 and the
shipping you were charged via PayPal is less than the shipping
due, you are responsible to pay the
invoice we send to cover your shipping before your order goes
out.
Occasionally, we run out of stock of a particular product. We
will notify you if there will be a delay in shipping your
order.
Secure Online Payments:
Pay by Visa, MasterCard, electronic checks or PayPal.
When ordering by
Credit Card, your credit card statement will show as being from "GIFTS
PLUS" and/or "SUNRISE MELODIES".
Placing An Order:
Please click the “Add to Cart” or "buy now" button.
When you're ready to complete your order, please click on
“Checkout”.
If you happen to close the order page, just click on the “VIEW CART” link or
button found on our site.
Shipping Schedule: Orders are shipped within
3-5 business days EXCEPT FOR LIFE SIZED AND HALF SCALE DRESS FORMS AND
BODY DISPLAYS. SHIPPING SCHEDULES ARE NOTED ON EACH EXCEPTION,Monday through Friday, from the day after we
receive your order.
If you request that your order be shipped
sooner than our shipping policy, that is considered a rush order
which is $15.00 plus the additional Express
Mail charges.
Rush orders are shipped the next business day after we receive your
order,
not the same day as
your order. Same day shipping is NOT available.
Please see our
Rush Order Policy. We are located in
the southeast. If your order comes in after 5:00 pm EST, your rush
order may take up to two business days to be shipped, from the day
after we receive your order.
Information for
international orders: we only ship in the USA but sometimes make exceptions,
depending on the product and the weight of the shipment. Please contact us for
the correct shipping and handling for your order if you happen to place it while
we have international payments enabled for one of our other international
customers. If
international payments
are not enabled and you want an order, please email us with the products and
your location for order approval.
International orders have a $15.00 processing fee and require the
correct shipping for your location.
Occasionally, we run out of stock of a
particular product. We will notify you if there will be a delay in shipping your
order.
Shipping Charges and Rush Order
Information
Shipping costs include packing materials and
labor. There is an
order processing fee of $1.00 - $2.00, which will show up on the
checkout page. It's determined by what types of products are being
purchased.
Please note that although there are two shipping rate
tables, you will be charged the rate connected to the appropriate cart
button. We are adding credit card and bank eCheck payments buttons that will
take place over the next several weeks. We have to change all our add
to cart buttons to allow
Visa™
and MasterCard™
Credit card payments and bank transfers (eChecks).
If you want something that doesn't have the new button, please email
us and we will create the button for you.
Shipping & Handling
weight in pounds:
Charges
0.00 - 0.99 lbs
$6.95
1 - 1.99 lbs
$8.95
2 - 2.99 lbs
$10.95
3 - 3.99 lbs
$12.95
4 - 4.99 lbs
$14.95
5 - 5.99 lbs
$16.95
6 - 6.99 lbs
$17.95
7 - 7.99 lbs
$18.95
8 - 10.99 lbs
$29.95
11 - 12.99 lbs
$34.95
13 -
14.99 lbs
$39.95
15 pounds and up
$45.00
If the shipping charge is more than $45.00, we will bill
you for the proper amount. Your order will be shipped
after the additional payment due is paid. Thank you for
your business!
PayPal Shipping - USA.
If the shipping is more than the below, we will send you an
invoice for any additional shipping after your package is
weighed. We will also make adjustments if you have a
lightweight package that is being charged too high, at our
discretion. It depends on where it's being shipped to, as well
as the weight.
PLEASE NOTE THAT YOU
WILL BE REFUNDED ANY SHIPPING OVERPAYMENT AT OUR DISCRETION.
WE ARE CHARGING BY AMOUNT HERE. THAT IS WHY IT'S BETTER TO
CONTACT US WITH WHAT YOU WANT TO BUY. WE WILL SEND YOU AN
INVOICE BASED ON THE CHARGES IN OUR "WEIGHT in POUNDS" CHART
ABOVE.
If you were not charged enough to cover shipping your
order, you are required to pay the invoice for the
correct shipping charges before your order is shipped. This is
due to the much higher cost to ship to California, Oregon,
Washington and other states near them from the eastern
seaboard where we are located.
From
(USD)
To (USD)
Rate (USD)
0.01
19.99
6.95
20.00
49.99
9.95
50.00
69.99
12.95
70.00
89.99
16.95
90.00
and up
39.00
PayPal Shipping - International - Canada, Great
Britain, England, Scotland, Wales, Ireland, Australia, Brazil, France and more. Please
email us for more info if you cannot place your order.
If the shipping is more than the below, we will send you an
invoice for any additional shipping after your package is
weighed. We will also make adjustments if you have a
lightweight package that is being charged too high, at our
discretion. It depends on where it's being shipped to, as well
as the weight.
From(USD)
To(USD)
Rate(USD)
0.01
39.99
24.00
40.00
69.99
34.00
70.00
99.00
49.00
99.01
125.00
69.00
125.01
and up
99.00
If the shipping is more than you are charged by
PayPal, you are required to pay the invoice for the
correct shipping charges that we send
via PayPal.
We ship all of our life sized
men's body forms, women's dress form mannequins and children's dress forms to
APO and FPO addressesvia the USPS
except these:
FEMALE LIFE SIZED LADIES WOMEN'S
TEENS
DRESS FORMS
PRODUCT REQUESTS
- click
for information on product research and consulting and scroll
down that page. The instructions are meant for people looking
for products "for their clients". They are not intended for
questions from my customers to buy something from my site. Return Policies and what to do for
lost or damaged packages:
All sales are final. Merchandise
is not returnable, including JEWELRY DISPLAYS INCLUDING
FACES, HANDS AND JEWELRY DISPLAY DRESS FORMS. No exchanges, returns or
refunds. If the wrong product was shipped, please
email us within THREE days of receipt of your package. We
will ship the correct product as soon as we receive the return, provided that the
product is returned in saleable condition including
all unmarked packing materials and that the item is not marked, changed or damaged in any
way.
ALL SALES ARE FINAL. NO EXCHANGES, REFUNDS OR RETURNS.
Under rare circumstances and upon our discretion, we may issue
a return authorization.
For returns authorized at our discretion: No returns without prior written
authorization via email.
Please send e-mail with your order
reference number located in the email you received confirming your
order.
Authorized product returns are subject to a 25% restocking fee. You are
required to insure your package for the full amount of the order. Lost or
damaged packages will be your responsibility if shipped without insurance.
Shipping and handling to, or from us are not refunded.
Return instructions must be followed as
directed.
Unauthorized returns will be discarded. If we notice it, it is subject to a 25%
processing fee, a 15% restocking fee and a $25.00 administrative charge. The
refund, if any, will be processed as our lowest priority. We cannot
take time away from our valued customers. No
exceptions.
Bulk ordersare not refundable
under any circumstances.
A bulk order is when you order four (4) or more of the same
product including different styles of the same product. If you
are unsure of the usability of a product, it is your
responsibility to order just one of the item first and then
place your bulk order. This is mainly because we usually have
to special order the products to get larger amounts in.
Lost or damaged packages: United States Post Office: Damaged Package:
Should a package sent via the United States Post Office arrive damaged,
please show it to the driver, letter carrier or your local
post office immediately and fill out a claim form. You must
bring the package in its entirety to the post office. That
includes the product, the box and the packing materials. The
post office requires that the recipient initiate the claim.
As soon as we receive the Filled Out Claim Form, we will
complete our section of the Claim Form and send you a
replacement. No additional shipping and handling charges
will be assessed for damaged exchanges. No replacements
without proof of damage via a Postal Claim Form.
Missing Package: If you never received your package, you must adhere
strictly to the rules of the US Postal Service website. Read them
completely. Those rules are clearly defined here:
http://www.usps.com/insuranceclaims/
An excerpt from the above website states:
"For unnumbered insured items and items insured online for $50 or less:
If the article was never delivered, a written and signed document from
the addressee (such as a letter) dated at least 21 days from the date of
mailing (15 days for Registered Mail), that states the addressee did not
receive the article. The statement, or a copy of it, must be attached to the
claim."
You are required to mail us the signed and dated document as described above,
postmarked on or after the correct date, which is at least 21 days from the
date your package was shipped. You will find that date in the notice of
shipment email that we send to all of our customers when an order is shipped.
For UPS and FEDEX Returns:
When a delivery attempt is being made, if your package is in
any way visibly damaged (bent, torn, crushed), please refuse
the package immediately and note the type of damage on the
delivery bill. Have the UPS or FEDEX driver sign it,
acknowledging the damage and keep your receipt. Email us
immediately to let us know your package was damaged in
transit. A claim will be filed on your behalf and your
merchandise will be replaced. Damaged shipments should be
reported within 5 days of receipt. No replacements without
proof of damage.
Important Notes!
Incorrect addresses showing up in your order receipt must be corrected
via email to us immediately. If your order has been shipped before you
email us, you may either contact someone at that location to receive
the package for you or, at your expense, when the package is returned
to us, we will ship it back out again after shipping and handling has
been paid for via the invoice we email you.
Please keep track of your
package until you receive it. We suggest that you leave a note for the
delivery service, whether it is the United States Post Office, UPS or FedEx as
to where, or with whom, to leave your package if you are not available. If a
package is returned to us as "undeliverable", we will have to charge you to ship
it back again. Please see Tracking
information, below. It is your responsibility to track your own packages.
Tracking and Delivery of Packages:
You can track U.S. Postal Service® shipments by selecting the tracking link in
your PayPal account.
Please note that after your order has shipped, it may take
from 24 to 48 hours or longer for the carrier to update its tracking
information. All orders require that someone be available to accept delivery of
your package. When UPS or USPS declares that a package has been "Delivered", any
packages that have been left for you and appear to be missing are your
responsibility. If you believe your package has not arrived when
it states on the shipper's website that it has been delivered, you are
responsible for locating it. This
information is for your benefit and to help you understand how to receive your
package(s).
To protect your security, PayPal offers
information on our Seller Reputation:
Seller Reputation
977 Verified Buyers
Account Status
Verified
Account Type
US Business
Beginning Date
July 10, 2000
PayPal Member For:
7 years, 11 months,
20 days
We have been a member of PayPal for over
seven years.
We take great pride in our reputation for great customer service
and fine quality products. We are a FAMILY FRIENDLY WEBSITE.
Please visit our
testimonials page.
We reserve the right to refuse transactions for any reason we deem necessary.
* Purchase
disclaimer. Read very carefully. Products on this website that state that they
are a miniature warrior, miniature knight, miniature warriors and
miniature knights that have weapons or decorations, miniature sword, bow and arrows,
daggers, spears, jousting lances, knife or knives sets, western folding
knives and any other sharp object
are not toys. They are intended
only for
responsible collectors over the age of 18 who must adhere to all of the
following:
By purchasing the above-described products and any items similar to them,
you confirm that you are 18 years of age or older and that you agree to
all of the following. If you do not agree, please do not purchase the
item.
Buyer is responsible for complying with all local, state and
federal laws pertaining to the products purchased. We make no claim as to
the legality of purchasing, possessing, or carrying any specific item sold
via this web site especially bladed products. Purchaser assumes all
responsibility for loss, damage or injury resulting from the misuse of
these products and agrees to indemnify and hold seller harmless from any
related claims. No exceptions. The swords letter openers are made of
stainless steel and have sharp edges. There are sharp edges on all
products that contain knives, knife collectibles, swords, spears, jousting
lances, bows and
arrows and any other associated accessory or parts of these products.
In addition, any page that displays a warning of any type is also subject
to the below statement and anything else displayed on this page or pages
linking to additional information.
Purchaser assumes all responsibility for loss, damage or injury resulting
from the misuse of these and any other products that contain warning
labels on the packages and/or on our website and purchaser agrees to
indemnify and hold the seller harmless from any related claims.
If you do not agree, please do not purchase the
item.
Prices subject to change at any
time without prior notice.
™2006
Marilyn Monroe LLC. The name, image and likeness of Marilyn Monroe™
are the exclusive property of Marilyn Monroe LLC. Marilyn Monroe™
and Norma Jean™
are trademarks of Marilyn Monroe LLC. Licensed by
CMG Worldwide/www.marilynmonroe.com.
Harley Davidson® All Dress Forms is not affiliated with, owned by, or in any way implied
to be part of any owned licenses, registrations, trademarks, copyrights or
other references
of any companies or corporations we refer to.
Licensed products and all trademarks, service marks, copyrights and registrations are the
property of their respective owners.
ALLDRESSFORMS®
is
a registered trademark. We have done our best to list all possible
licensees. If we have omitted any, please inform us and we will
immediately update it. Thank you.
All Dress Forms is a
Woman-Owned and Operated Business
AllDressForms®
is a safe, secure shopping site intended for the entire family. Family Friendly
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for your safety and peace of mind.
Transactions on this site are
protected with up to 256-bit Secure Sockets Layer encryption.
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All Dress Forms and Sunrise Melodies Privacy Policy
We never rent, share,
lease or sell your email address or personal information of any kind,
including credit card and bank information.
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